What We Do

Connecting you to a doctor within minutes over the phone

Convenient To Use

We believe in placing a doctor into your schedule instead of you trying to squeeze into theirs. To do this, we connect you to a U.S. Board Certified doctor within minutes who can diagnose, treat, and prescribe.

WellVia makes receiving healthcare convenient by increasing the speed and ease of exchanging information between you and a doctor. We connect you to a U.S Board Certified and State licensed doctor within minutes who can diagnose and treat your symptoms with a prescription, if medically necessary.

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Always Affordable

We make seeing a doctor affordable by removing the typical overhead costs and fees associated with running a doctor's office or urgent care. We then pass these savings to you – the patient.

WellVia utilizes proprietary technology and industry proven protocols to provide you with an affordable low cost solution to access a doctor for common illnesses and conditions. The result of removing unnecessary steps and fees is an automated and streamlined doctor visit experience.

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Available To Everyone

Everyone means everyone! Regardless of pre-existing conditions or your insurance coverage, Wellvia provides on-demand access to high quality doctors across the country.

In a world where healthcare costs are high and keep going up through ever increasing premiums, deductibles and co-pays, WellVia allows you to take control of your own healthcare.

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How WellVia Works

Connect to a U.S. Board Certified Doctor in 3 Simple Steps

Step 1Request A Consult

Our patients, regardless of any pre-existing conditions can request a consultation 24/7/365, by accessing their online account or calling WellVia’s Patient Care Center.


Step 2Speak With A Doctor

Our bilingual, board-certified doctors will contact you within minutes of scheduling your consultation. Your consultation and health information is always secure.


Step 3Pick Up Your Prescription

When your doctor believes a prescription is necessary, they will send your prescription to the pharmacy of your choice following your consultation.

Healthcare that makes Cents

WellVia - Your cost effective alternative for healthcare needs
Actual Cost

Primary Care

Typical Cost


Typical Cost

Urgent Care

Typical Cost

Emergency Room

Typical Cost

Commonly Treated Conditions

  • Acid Reflux
  • Allergies
  • Asthma
  • Bladder Infection
  • Bronchitis
  • Cold & Flu
  • Constipation
  • Diarrhea
  • Diabetes
  • Fungal Infections
  • Gout
  • Headache
  • Heartburn
  • Hemorrhoids
  • High Blood Pressure
  • Infections
  • Nausea
  • Rashes
  • Sinus Conditions
  • Sore Throat
  • Thyroid Conditions
  • Urinary Tract Infection
  • And more!

Commonly Treated Behavioral Health Conditions

  • Stress Management
  • Child & Adolescent Issues
  • Men's/Women's Issues
  • Panic Disorders
  • Life Changes
  • Relationship Issues
  • Parenting
  • Postpartum Depression
  • Trauma & PTSD
  • Depression
  • Eating Disorders
  • And More...

Quality Care for you and your wallet

Providing Access to U.S. Board Certified Doctors to You and Your Family

Annual Plan

  • 12 Monthly Payments
  • 24/7/365 Access
  • $30.00 General Medical Visit Fee
  • $85 Therapy Visit Fee
  • $225/$99 Psychiatric Initial/Follow-up Visit Fee

Monthly Plan

  • Cancel Anytime
  • 24/7/365 Access
  • $30.00 General Medical Visit Fee
  • $85 Therapy Visit Fee
  • $225/$99 Psychiatric Initial/Follow-up Visit Fee

Annual Savings Plan

  • One Convenient Payment
  • 24/7/365 Access
  • $30.00 General Medical Visit Fee
  • $85 Therapy Visit Fee
  • $225/$99 Psychiatric Initial/Follow-up Visit Fee

Frequently Asked Questions

What is WellVia?
WellVia provides members with access to high quality doctors via telephone for non-emergency medical needs. All of WellVia’s U.S.-based and board-certified physicians are credentialed utilizing NCQA standards. WellVia has an average doctor response time of less than 15 minutes. Our doctors can diagnose your symptoms, prescribe medication, and send prescriptions to your pharmacy of choice.*
When is WellVia available?
WellVia is available 24 hours a day, 7 days a week, 365 days a year, even on holidays. Use WellVia anytime you have a non-emergency medical condition, are unable to see your primary care provider, or when you simply prefer a convenient, cost effective alternative to the emergency room, urgent care center, or clinic.
What are the most common conditions you treat?
Our doctors are able to treat a wide range of medical conditions. Some of the most commonly treated conditions include: Allergies, Asthma, Bronchitis, Colds & Flus, Ear Aches, Fevers, Heartburn, Nausea, Rashes, Sinus Infections and Sore Throats.
Is WellVia appropriate for every medical condition?
No. WellVia is designed to treat non-emergency medical conditions. You should not use WellVia if you are experiencing a medical emergency. In case of a life threatening medical emergency, you should immediately dial 911. WellVia is not intended to replace your primary care provider, however, it can be a convenient, cost effective alternative to the emergency room, urgent care center, or clinic when experiencing common conditions.
Where are WellVia services available?
WellVia services are available nationwide, including Puerto Rico, with the exceptions of Idaho and Arkansas. Diagnostic consultations are subject to federal and state regulations and may not be available in every state.
Who are the WellVia doctors?
WellVia utilizes a rigorous screening process to ensure you are consulting with the highest quality physicians. The initial selection involves a thorough review of their clinical experience, training, licensure and questionnaire. In addition, WellVia physicians are subjected to a NCQA/NPDB (National Committee for Quality Assurance/National Practitioner Data Bank) verification standard and background screen. Subsequently, each doctor is monitored through our industry leading Quality Assurance/Quality Improvement Process. When requesting a consultation, WellVia will connect you with a U.S. residing doctor licensed in your state.
Are WellVia’s doctors able to prescribe medication?
Yes. WellVia doctors can prescribe medications which will be sent to a pharmacy of your choice. Prescriptions are subject to the discretion of the consulting physician and their clinical judgment in accordance with law limitations. WellVia doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain drugs which may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by WellVia physicians. View the current list of DEA controlled substances.
How are prescriptions sent to the pharmacy?
When the WellVia doctor prescribes a medication, it is submitted electronically or by phone to the pharmacy of your choice.
Is WellVia safe and private?
Yes. WellVia is safe and private. WellVia is HIPAA compliant (Health Insurance Portability and Accountability Act) and will only share your information with the consulting physician and your preferred pharmacy. WellVia security and encryption methods are designed to protect your personal information. A copy of your WellVia consultation history and notes can be requested by contacting our Patient Care Team at 1-877-872-0370.
How is WellVia able to provide a doctor visit for such a low rate?
On average a doctor in a traditional office setting must charge $125-$150 to earn $20-$30. The difference between what’s charged and what the doctor’s earn per visit goes toward paying the costs associated with running a doctor’s office such as rent, utilities, and administrative staff. WellVia uses technology and best business practices to eliminate these costs. We pass all savings on to you, the patient.
Does WellVia accept insurance?
WellVia does not accept insurance directly. However, many health plans reimburse for telehealth services upon request. It is the responsibility of the member to submit a claim to their insurance company for reimbursement. WellVia will provide you with the needed information by contacting our Patient Care Team at 1-877-872-0370.
Does WellVia provide access to a doctor for my entire family?
Yes. A WellVia membership provides you and your dependents, such as your spouse and children (26 years or younger), access to WellVia doctors.
Can I be turned down for a pre-existing condition?
Consultation requests are never denied due to pre-existing medical conditions.
What Payments do you accept?
We accept all major credit cards, such as: VISA, MasterCard, American Express, and Discover. We also accept most HSA (Health Savings Account) cards to pay for doctor visits.
What can I do if my credit card is rejected?
No need to worry! Our Patient Care Team is available 24 hours a day to help with any billing issues. Please call 1-877-872-0370 to speak with a Patient Care Coordinator for assistance.
Is my credit card information secure?
Yes. Credit card information is stored and secured using the latest encryption standards and meets the highest levels of PCI compliance.


Here's what our members are saying
  • Customer Testimonails

    I just want to say, the service that I have received these past two days has been marvelous. Everyone has been so wonderful and helpful.

  • Customer Testimonails

    The service was great. I had a physician call me back within minutes. I was able to speak with a doctor and get treated, without having to leave my home.

  • Customer Testimonails

    I travel a lot for work. When I'm on the road, time is money. Not having to stop and spend a couple hours at the urgent care meant a lot to me. Wellvia made it simple to get in touch with a doctor and get back on the road to recovery.

  • Customer Testimonails

    We thought my son was suffering from heat exhaustion and the physician that called gave us a number of useful things to try before taking him to the hospital. She also suggested a couple of things to help us avoid him getting overheated with multiple sports practices during the day in this heat. We were able to successfully treat our son and avoid the ER on a Friday night. A win/win!

  • Customer Testimonails

    Love love love!!! My family has used WellVia twice in the past 2 weeks and we love it!

  • Customer Testimonails

    I LOVE WellVia! I have used this service twice and I've been extremely happy with it. It has saved me time and money and it's great not having to go into a doctor's office and sit in a waiting room (especially being a mother of a two year old). Thank you WellVia!!!!!